Important Note: This privacy policy applies only to the mitdown.ca web interface. For the core MarkItDown project's privacy practices, please refer to their official repository.

⚠️ File Privacy Notice: Your files are processed securely in a temporary session and are automatically removed after conversion. We maintain strict security practices to protect your data during the brief processing period.

1. Data Collection

File Uploads

When you use our service to convert files:

Files are processed in a secure, isolated environment
Each upload is assigned a unique, temporary session
Files are automatically removed after conversion completes
We maintain logs of basic file information (size, type) for system monitoring
No file content is ever stored permanently

Contact Form

When you contact us, we collect:

Name (as provided)
Email address
Message content
Subject of inquiry

Contact information is securely stored and used solely for responding to your inquiries.

2. Usage Data

We collect anonymous usage statistics to improve the service:

Conversion metrics:

Number of successful conversions
Types of files being converted
Conversion error rates
Processing times

System performance data:

Server response times
Resource utilization
Error tracking

Website analytics through Google Analytics:

Pages visited
Time spent on site
Browser type and version
Device type and operating system
Geographic location (country/region level)
Referral sources

All usage data is anonymized and cannot be linked to individual users. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on or by enabling Do Not Track in your browser settings.

3. Data Usage

We use collected data for:

Operating the conversion service:

Processing your file conversions
Managing conversion sessions
Ensuring system reliability

Service improvement:

Monitoring conversion quality
Identifying common issues
Optimizing performance

Security measures:

Preventing service abuse
Monitoring for unusual activity
Maintaining system integrity

4. Data Protection

We implement multiple layers of security:

File Processing Security:

Isolated processing environments
Secure temporary storage
Automatic cleanup procedures

Network Security:

HTTPS encryption for all connections
Rate limiting to prevent abuse
DDoS protection

System Security:

Regular security updates
Access controls
Activity monitoring

5. User Rights

You have the right to:

Access your contact information
Request deletion of your contact data
Opt-out of future communications
Request information about your data usage
Opt-out of analytics tracking

6. Cookies

We use cookies for essential service functions:

Session Management:

Tracking conversion sessions
Managing user preferences
Ensuring secure operations

Service Protection:

Rate limiting enforcement
Abuse prevention

Analytics (optional):

Google Analytics tracking
Usage pattern analysis

To opt out of analytics cookies, you can:

Use the Google Analytics Opt-out Browser Add-on
Enable Do Not Track in your browser settings
Disable cookies in your browser settings

7. Changes

This privacy policy may be updated at any time. Significant changes will be announced on the website. Continued use of the service constitutes acceptance of any changes.

8. Contact

For privacy-related inquiries or to exercise your data rights, please use our contact form.